Frustrating App!
1.) Unlike previous versions, the Destination only shows history. Its not possible to access a map and move your desired destination on the map. This makes it impossible to choose where you want to go unless you know the exact address as not all stores or houses can be found by using the Search window. Frustrating!
2.) Only a limited number of restaurants are shown on the map when using "Go-Food" option. Also when using the Search feature, many restaurants cannot be found. Frustrating!
3.) It is not possible to "Top-up" the Go-Pay feature unless a person has an account at Bank BRI, Mandiri Bank, or BCA. Yet Go-Jek is pushing Go-Jek users to use Go-Pay by giving discounts. In previous versions funds could be transferred from any bank to Go-Jeks bank. Frustrating!
Having said all this, if Go-Jek can get their act together, Go-Jek can benefit many customers.
Dax Anonymous about
Gojek, v2.0.3